Sizing

Please visit our Sizing page to view our measurement chart. Simply email us with any questions! Custom sizing is also available for any style, an additional fee applies.


Custom Orders

We offer bespoke design services for all occasions, from weddings to rodeo queen pageants. Please visit our Bespoke page for more information.


I need my custom item by a certain date. When should I place my order?

All bespoke work varies based on your needs and the level of work involved. It is best to call or email us at least 4 months ahead of your event date to get started. Rush orders may be accommodated when possible, but will be charged a rush order fee. It is best to get started on your custom order early. Please see our Bespoke page for more information.


Payment

We accept payment via credit card, cash, check or Paypal. Orders cannot be processed until full payment has been received and cleared. Payment plans for custom orders are also available.


Sales Tax Policy

Rockin' B Clothing is required to collect sales tax in Colorado at the rate in effect at the time your order is shipped. The sales tax rate will be calculated during the payment process.


Shipping

Shipping rates vary by number of items purchased and/or value of your order:

For delivery in the US, rates start at $8 for one item, $10 for 2-4 items, and $15 for 5 or more items.

For International delivery, rates start at $25 for one item, $30 for 2-3 items, and $40 for 4 or more items.

Please note: shipping costs are based on weight, therefore shipping that is grossly overcharged will be refunded to you after the actual cost is calculated (this often happens in the case of lighter items like tee shirts being shipped internationally).

For items that are in-stock, we ship within 48 hours of receiving your full payment. All made-to-order items (as specified in the item description) require 2-4 weeks for production. Occasionally we have a longer production time due to volume of orders - if that is the case, the buyer will be informed immediately upon order via email. Shipping rates vary by number of items purchased. We ship all orders with delivery confirmation and insurance, no matter what! We like to play it safe with your purchases. The cost of these is included in your shipping price.

** NOTE TO INTERNATIONAL BUYERS **

All items will be shipped with the the correct U.S. Customs form attached, which will be completed based on applicable U.S. laws. We will NOT mark any item as a "gift". **We are NOT responsible for duty charges, tariff fees or brokerage fees.** We comply to all federal and international guidelines for shipping, and we reserve the right to refuse shipment to any country the U.S. government deems "restricted". If you have any questions, please contact us BEFORE you buy. If you have questions regarding your country's duty rates, please contact your local postal or customs office.


Returns

We do not accept returns. We will however exchange an item for a different size if available, within 10 days of receipt. In order for us to accept your exchange, the item must be in unworn, unwashed, undamaged condition with original tags intact. Buyer is expected to pay for both return postage as well as the replacement item's postage. No returns will be accepted without a Return Authorization issued by Rockin' B Clothing. Contact us with any questions!

-No exchanges or returns on bespoke clothing or show apparel-

Measurement Policy

All bespoke orders are made to measure. For clients who cannot be measured in person, Rockin' B will send you a measurement chart to fill out with the help of a local tailor. If you are in the greater Los Angeles area (or visiting), we prefer to arrange a measurement appointment with you in person.

Our measurement policy:

1. If your garment does not fit correctly and Rockin' B personally measured you, we will correct the fit issues at our cost.

2. If you provided us with your measurements and were not measured by Rockin' B in person, then we are not responsible for any fit issues. We highly recommend that you be measured by a professional tailor.


Laundry and Care

Most items may be handwashed in cold water with gentle detergent and laid flat to dry. Iron on low as needed. Please refer to the care label in your garment before cleaning! Some embellishments and leather CANNOT be dry-cleaned, so please email us BEFORE attempting to clean if you have any questions.

-Rockin' B Clothing is not responsible for garment damage caused by improper care or laundering.- 


Wholesale Inquiries

All Rockin' B styles are available for wholesale, with low minimums and flexible re-ordering. Please email sales@rockinbclothing.com if you are interested in acquiring linesheet.


Photoshoot/Magazine/Film Production Loans

Rockin' B Clothing is happy to provide loaned wardrobe for your qualified photoshoot or film production. Please email us with your production details and needs, and we will get back to you as quickly as possible. We can also provide original costume/wardrobe design for stage, film and editorials.