Please visit our Sizing page to view our measurement chart. Simply email us with any questions! Custom sizing is also available for any style, an additional fee applies.
We offer bespoke design services for all occasions, from red carpet events to weddings to rodeo queen pageants (and everything in-between!) Please visit our Bespoke page for more information.
I need my custom item by a certain date. When should I place my order?
All bespoke work varies based on your needs and the level of work involved. It is best to call or email us at least 4 months ahead of your event date to get started. Rush orders may be accommodated when possible, but will be charged a rush order fee. It is best to get started on your custom order early. Please see our Bespoke page for more information.
We accept payment via credit card, cash, check or Paypal. Orders cannot be processed until full payment has been received and cleared. Payment plans for all orders are also available, via Paypal at checkout or via Square - please click on link here or banner above to apply for Square Payments.
Sales Tax Policy
Rockin' B Clothing is required to collect sales tax in Colorado at the rate in effect at the time your order is shipped. The sales tax rate will be calculated during the payment process.
We are pleased to offer free standard shipping on all orders of $100+. Express shipping is also available at cost, please contact us if you are in need of rush shipping.
For items that are in-stock, we ship within 48 hours of receiving your full payment. All made-to-order items require differing production times (please see item description). Occasionally we have a longer production time due to volume of orders - if that is the case, the buyer will be informed immediately upon order via email. We ship all orders with delivery confirmation.** NOTE TO INTERNATIONAL BUYERS **
All items will be shipped with the the correct U.S. Customs form attached, which will be completed based on applicable U.S. laws. We will NOT mark any item as a "gift". **We are NOT responsible for duty charges, tariff fees or brokerage fees.** We comply to all federal and international guidelines for shipping, and we reserve the right to refuse shipment to any country the U.S. government deems "restricted". If you have any questions, please contact us BEFORE you buy. If you have questions regarding your country's duty rates, please contact your local postal or customs office.
We do not accept returns. We will however exchange a ready-to-wear (RTW) item for a different size if available, within 10 days of receipt. In order for us to accept your exchange, the item must be in unworn, unwashed, undamaged condition with original tags intact, with approved return authorization (RA) number from Rockin' B. Buyer is expected to pay for both return postage as well as the replacement item's postage. Contact us with any questions!
*Please Note: -No returns will be accepted without a Return Authorization (RA) issued by Rockin' B Clothing. -No exchanges or returns on bespoke clothing or show apparelMeasurement Policy
All bespoke orders are made to measure. For clients who cannot be measured in person, Rockin' B will send you a measurement chart to fill out with the help of a local tailor. If you are in the greater Denver area (or visiting), we prefer to arrange a measurement appointment with you in person.
Our measurement policy:
1. If your garment does not fit correctly and Rockin' B personally measured you, we will correct the fit issues at our cost.
2. If you provided us with your measurements and were not measured by Rockin' B in person, then we are not responsible for any fit issues. We highly recommend that you be measured by a professional tailor.
Laundry and Care
Most items may be dry cleaned or handwashed in cold water with gentle detergent and laid flat to dry. Iron on low as needed. Please refer to the care label in your garment before cleaning! Some embellishments and leather CANNOT be dry cleaned, so please email us BEFORE attempting to clean if you have any questions.
-Rockin' B Clothing is not responsible for garment damage caused by improper care or laundering.-
All Rockin' B styles are available for wholesale, with low minimums and flexible re-ordering. Please email firstname.lastname@example.org if you are interested in acquiring linesheet.
Photoshoot/Magazine/Film Production Loans
Rockin' B Clothing is happy to provide loaned wardrobe for your qualified photoshoot or film production. Please email us with your production details and needs, and we will get back to you as quickly as possible. We can also provide original costume/wardrobe design for stage, film and editorials.